Venkysnutrition.com (the Website) is an online portal operated and managed by B.V. BIO-CORP Private Limited with Registered Office: "Venkateshwara House" S.No. 114/A/2, Pune Sinhagad Road, Pune-411 030 (Company). By using the Website, you are deemed to have accepted the terms and conditions of the agreement listed below and its latest revision having validity for an indefinite period and you understand and agree that you are bound by such terms till the time you access the Website ('User Agreement'). If you have any queries about the terms and conditions of this User Agreement or have any comments or complaints on or about the Website, please email us at firstname.lastname@example.org or call us on 020-65111525/26. The Company reserves the right to change the terms and conditions of this User Agreement from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.
Any use of this Website or its contents, including copying or storing of the same in whole or part, other than for your own personal, non-commercial use is prohibited without the written permission of the Company. All information displayed, transmitted or carried on the Website is protected by copyright and other intellectual property laws. Copyrights and other intellectual property in respect of the some of the content on the Website may be owned by third parties. The Website is designed, updated and maintained by the Companyor its licensors. You shall not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available on the Website.
The Company has taken all care and precaution to try and provide accurate data and information in the preparation of the content of this Website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. All prices are displayed inclusive of Value Added Tax (VAT). Services however are listed exclusive of service tax as rules for service tax vary with different services. Packaging may vary from that shown/displayed. The weights, dimensions and capacities given are approximate only. The Company has made every effort to display as accurately as possible the colours of the products that appear on the Website. However, as the actual colours you see will depend on your monitor, the Company cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. All products/services and information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions of this User Agreement. The Company reserves the right to accept or reject your offer in part or in full. The acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by the Company and the balance would continue to be an offer to the Company and itreserves the right to accept or reject such balance order. No act or omission of the Company prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have specified your email address or phone number, the Company will notify you by email and/or phone number, as the case may be, as soon as possible to confirm receipt of your order and email/contact you again to confirm dispatch and therefore acceptance of the order.
You arehereby authorised to use the Website for lawful purpose and for the purposes as mentioned under the policies of the Company and Google only. Any violation of the policy will lead to strict legal action against you as per the policies and applicable laws;
The Company strives to provide best prices possible on products and services to users buying or availing services from the Website. However, it does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability on the Company;
The prices displayed for each item under the promotion will be for the respective days of promotion only and will not be applicable on any date prior to or after the date of promotion;
All offers on products shall be for limited stocks and are for limited period(s). The Company may at its sole discretion modify, extend, update or withdraw the offers on products without prior notice. In such events, the revisions, as the case may be, will be updated on the Website accordingly;
A promo code, once used shall not be refunded in case of cancellation of order either by you or the Company;
The Company may, at any time due to various reasons, including but not limited to technical errors, unavailability of stocks or for any other reasons whatsoever, cancel the orders placed byyou. Its decision of cancellation of order shall be final and the Companyshall not be liable for anything whatsoever owing to such cancellation(s);
Expected delivery time as mentioned on the Website may vary than the usual time of delivery;
The Companystrives to provide accurate products, services and pricing information however, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, the Company may, at its discretion, either contact you for instructions or cancel your order and will notify youabout such cancellation;
The Company shall have the right to modify the price of a product or service any time, without any prior information;
Cancellation by Company: There may be certain orders that the Company would be unable to accept and must cancel. It reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever, without assigning any reason to you
You accept and undertake that the same is acceptable and that you will not contest/ raise any dispute on the same. The situations that may result in cancellation of your order includes, without limitation, non-availability of the product or quantities ordered,
non- availability of the service, inaccuracies or errors in pricing information, or problems identified by the Company;
The Company may also require additional verifications or information before accepting any order. It will contact you if all or any portion of the order is cancelled or if additional information is required to accept the order. If the order is cancelled after the debit/credit card has been charged, the said amount will be reversed back in your account;
Cancellation by you: In case of requests for order cancellations, Company at its sole discretion, reserves the right to accept or reject requests for order cancellations for any reason whatsoever, without assigning any reason to you. As part of usual business practice, if the Company receives a cancellation notice and the order has not been processed/ approved by the Company. itwill cancel the order and refund the entire amount to youwithin a reasonable period of time;
The Company will not be able to cancel orders that have already been processed, it is pertinent to note that the Company has the full right to decide whether an order has been processed or not. You hereby agree and undertake that the decision taken by the Company would be final and binding;
The Company reserves the right to cancel any orders that classify as 'Bulk Order' as determined by it as per certain criteria. The Reward Point or Promo Code used for placing the 'Bulk Order' will not be refunded as per this cancellation policy. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, which may not be exhaustive, viz:
Products ordered are not for self-consumption but for commercial resale;
Multiple orders placed for same product at the same address;
Bulk quantity of the same product ordered;
Invalid address given in order details; Any malpractice used to place the order.
The Company reserves the right, at its sole discretion, to change, modify, add or remove portions of this document, at any time without any prior written notice;
Limitation of Liability: In any of any dispute that may arise regarding the delivery of the products, the Company's liability shall be limited to replacing the product with the same product/ alternate product of the same value;
These terms and conditions are subject to Indian laws and any dispute shall be subject to jurisdiction of the courts in Pune (India) only.
You shall not use the Website for any of the following purposes:
Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
Gaining unauthorized access to other computer / network systems.
Interfering with any other person's use or enjoyment of the Website.
Breaching any applicable laws.
Interfering or disrupting networks or websites connected to the Website.
Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
You are not permitted to host, display, upload, modify, publish, transmit, update or share any information on the Website that
belongs to another person and to which you do not have any right;
is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
harm minors in any way;
infringes any patent, trademark, copyright or other proprietary rights;
violates any law for the time being in force;
deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
impersonate another person;
contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource including the Website;
threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
You are also prohibited from:
violating or attempting to violate the integrity or security of the Website or its content;
transmitting any information (including job posts, messages and hyperlinks) on or through the Website that is disruptive or competitive to the provision of services by us;
intentionally submitting on the Website any incomplete, false or inaccurate information;
making any unsolicited communications to other users of the Website;
using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website;
attempting to decipher, decompile, disassemble or reverse engineer any part of the Website;
copying or duplicating in any manner any of the content on the Website or other information available from the Website;
framing or hotlinking or deeplinking any content on the Website.
We reserve the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. We also reserve the right, at our sole discretion, to prohibit sales to any one as we may deem fit.
While the Company strives to provide accurate product and pricing information, pricing or typographical errors may occur. The Company cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, the Companyshall have the right, at itssole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, the Company may, at its sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and the Companywill have the right to modify the price of the product and contact you for further instructions using the e-mail address or the contact number provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event the Company accepts your order the same shall be debited to your credit / debit card account and duly notified to you by email or the contact number, as the case may be, that the payment has been processed. The payment may be processed prior to dispatch of the product that you have ordered. If the Company has to cancel the order after processing the payment, the said amount will be reversed back to your credit / debit card account. The Companystrives to provide you with best value, however prices and availability are subject to change without notice. The promotional offers/discounts are not generally applicable to all the productsand are limited to selected categories. Coupon codes may not be applicable on categories like diapers, baby food etc. or such other product or service as may be determined by the Company in its sole discretion.
The Company disclaims all warranties or conditions, whether express or implied, (including without limitation all warranties or conditions of information and context). The Companyshall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this Website.
You agree to defend, indemnify and hold harmless the Company, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to the Company or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to intellectual property rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
This User Agreement and any contractual obligation between the Companyand you will be governed by the laws of India, subject to the exclusive jurisdiction of Courts in Pune. All disputes will be subject to arbitration in Pune in English by a single arbitrator appointed by the Company in accordance with the the Arbitration and Conciliation Act, 1996. Each party to arbitration shall bear its own cost.
Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website. The Company reserves the right to terminate your membership and refuse to provide you with access to the Website at its sole discretion. The Website is not available to persons whose membership has been suspended or terminated by the Company for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. The Company makes no representation that any products or services referred to in the materials on this Website are appropriate for use, or available outside India. Those who choose to access this Website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. The Company will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India. Some Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation. If the order received on the Website is from such states or to be delivered to such states, the Company retains the right to accept or reject the order at itssole discretion. Those who choose to access this Website from Indian states which restrict such use are responsible for compliance with local laws if and to the extent local state laws are applicable. The Company will deliver the products only within states having open import policy and will not be liable for any claims relating to any products ordered from restricted states. Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted.
The Company reserves the right to refuse service to anyone at any time. It reserves the right, in its sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.
You agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on the Website will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not taken bythe Company . The Company will not be liable for any credit / debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. The Company and its associated acquiring bank or financial institutions reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using the Website fraudulently. It also reserves the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions in accordance with applicable laws.
When you visit the Website or send emails to the Company , you are communicating with the Company electronically. You consent to receive communications from the Company electronically. The Company will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that it provides to you electronically satisfy any legal requirement that such communications be in writing. When you submit your phone number along with your shipping address or to request our call back, you consent to receive calls on that number for communication related to your order/request and other site related communication.
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the "Comments") shall be and remain our property. Such disclosure, submission or offer of any Comments shall constitute an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, the Company will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. The Company will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. The Company is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'. The Company does not regularly review posted Comments, but reserves the right (but not the obligation) to monitor and edit or remove any Comments submitted on the Website. You grant us the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify the Company and its affiliates for all claims resulting from any Comments you submit. The Company and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
The Company and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of the Company’s or any third party's intellectual property rights. All rights, including copyright, in this Website are owned by or licensed to the Company. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without prior permission. You may not modify, distribute or re-post anything on this Website for any purpose. The Company’s and its group companies’names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of the Company or its licensors. All other marks are the property of their respective companies and you shall not use or exploit the same in any manner whatsoever. No trademark or service mark license is granted to you in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark which appears on the Website in any manner. References on this Website to any names, marks, products or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and do not in any way constitute or imply our endorsement, sponsorship or recommendation of the third party, information, product or service. We are not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content, the Website or any related software. All software used on this Website is the property of the Companyor its suppliers and licensors and protected by Indian and international copyright laws. The Content and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Content on this Website is strictly prohibited. Unless otherwise noted, all Content are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by us, our affiliates or by third parties who have licensed their materials to us and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Content on this Website is the exclusive property of the Companyand is also protected by Indian and international copyright laws.
You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, the Company and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
This User Agreement is effective unless and until terminated by either parties hereto . You may terminate this User Agreement at any time by informing the Company in writing through Indian postal system by registered post that you no longer wish to be associated with this Website, provided that you discontinue any further use of this Website. The Company may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability in respect therewith. Upon any termination of the User Agreement by either parties , you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the User Agreement or otherwise. The Company’s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.
The Website is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Website. The Website provides content from other websites or resources and while an effort is made to try to ensure that material included on the Website is correct, reputable and of high quality, the Website shall not be held liable or responsible for the same. The Company will in no event be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems that you may experience with the Website. This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, the Company or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this User Agreement. Without prejudice to the generality of the section above, the Company’s total liability to you for all liabilities arising out of this User Agreement whether in tort or contract is limited to the amount charged to you, against the value of the products ordered by you. The Company, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. The Company assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website.
As per the Terms and Conditions the estimated time of delivery from the date of order would be 7 days. All the deliveries are free of cost. Overnight shipments would be made at an extra cost.
The company’s policy on return of goods is that “Goods once sold will not be taken back”. However, in case of transit damages the product can be returned immediately to the logistics service provider and in case of product complaints the company would be taking back the stocks and our customer service officers will help you in the process.
You are prohibited from violating or attempting to violate the security of the Website, including, without limitation:
Accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing;
Sending unsolicited email, including promotions and/or advertising of products or services; or
Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. The Company will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from the Company on this Website and other than generally available third party web browsers (e.g., Google Chrome, Firefox, Microsoft Internet Explorer).
If any part of this User Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the User Agreement shall continue in effect. Unless otherwise specified herein, this User Agreement constitutes the entire agreement between you and the Company with respect to the Websites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and the Companywith respect to the Websites/services. Failure to take action upon a breach by you or others does not waive the Company’s right in respect therewith nor affect its right to take action upon subsequent or similar breaches committed by you.